Skip to content

Introducing Xoom’s new features for sending higher value transactions abroad

By Julian King, Vice President and General Manager of Xoom

As anyone who’s tried to send higher dollar amounts overseas would know, the process can be extremely slow and inconvenient. It can take several days for your hard-earned cash to be cleared, and if you want to send the money faster, you often have to pay higher exchange rates. In addition, the identification process can be cumbersome and time-consuming. In today’s mobile and digital age, we can make it easier, faster and more convenient for people to send higher amounts of money overseas to their loved ones.

That’s why starting today, Xoom, PayPal’s digital money transfer service, is announcing several updates aimed at making it much more swift to send large sums of money abroad:

  • First, we are increasing the sending limits for international money transfers for certain countries, including India, United Kingdom, Canada, and Australia, allowing Xoom customers to send amounts of up to $10,000 USD for bank deposits, and we’ll continue to expand this service over the next few months.
  • Second, we know how much every cent of currency matters when you’re sending money abroad. That’s why we’re starting to offer even better exchange rates when sending high amounts, which means more of your hard earned money is sent to your loved ones.
  • Finally, we are making our user verification process quicker and more seamless starting with real-time social security verification.

Whether it’s money sent to make a payment on your student loans, a mortgage, or pay off an emergency medical expense, Xoom can often deliver your funds many times faster than competitors to some countries, such as India and the UK, thanks to our proprietary risk management system.

We strongly believe in leveraging technology to build digital solutions that help make the movement and management of money easier and more affordable for people. As we shared earlier this year, we recently published a research paper that found sending money overseas through a digital service like Xoom/PayPal costs nearly half (3.93%) of the amount sent compared to the average cost of traditional remittances services (7.45%). Check out this video to learn more about Xoom and how digital technology have helped lower remittance costs by nearly one-half.

We look forward to introducing easier, faster and more convenient ways to send money. Stay tuned for more updates.


Xoom Launches New Hispanic Television Commercials as Part of the “Better Way” Advertising Campaign

No Hablo Español” and “Roulette” join Xoom’s Award-winning Latin American Advertising Lineup

SAN FRANCISCO, CA, November 7, 2013 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, has introduced two new television commercials for the Latin American market as a part of the “Better Way” campaign launched in 2011.

The first commercial, entitled “No Hablo Español” (“I Don’t Speak Spanish”) shows a frustrated man, Oscar, who goes to a  store to send money home, but is met with a money transfer agent who says, “Umm, what?” and then “Sorry, no hablo español,” as she blows a bubble from her chewing gum,  leaving Oscar helpless.  He goes home to see his wife, Olivia, at the table with her laptop sending money through  Olivia says to Oscar: “Usa, que esta español” (“Use, it is in Spanish”).

The second commercial, “Ruleta” (“Roulette”), features Oscar, once again, entering a store to send money, asking the agent “How much does it cost to send $300?”  The agent has a spinning wheel next to her with descriptions: “too expensive,” “you pay double” and a smaller panel, “free.”  Oscar spins and comes up with “you pay double” sign and reacts “oops.”   At home, Olivia asks Oscar, “Did you send the money?” When Oscar tells her what happened, she says “Next time, use”

Sending money on is truly magical and transformative, offering senders an experience that is safe, convenient, fast and fairly priced,” says Julian King, Xoom’s Senior Vice President, Marketing and Corporate Development.  “With these two new ads, we are able to deliver these messages with likeable characters that resonate with consumers.

“Xoom’s ‘Better Way’ campaign was launched in November 2011 with more than a dozen innovative commercials airing these past two years,” King added.  Last fall, Xoom won the gold from the ANA Multicultural Excellence Awards for “Save the Pigs,” as best campaign developed to reach Hispanic consumers.

“No Hablo Español” and “Roulette” are the latest television ads from Xoom targeting the Spanish-language audience.  The commercials are running on major Spanish-language television through the end of the year.

About Xoom
Xoom is a leading digital money transfer provider, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the 12 month period ended September 30, 2013, Xoom’s more than 997,000 active customers sent more than $5.1 billion to family and friends in 30 countries. The company is headquartered in San Francisco and can be found online at


Xoom lanza nuevos comerciales hispanos de televisión como parte de su campaña de publicidad “Una mejor opción”

“No hablo español” y “Ruleta” se suman al galardonado repertorio de anuncios latinoamericanos de Xoom

SAN FRANCISCO (CA), 7 de noviembre del 2013. Xoom Corporation (NASDAQ: XOOM), proveedor líder de envíos de dinero, ha presentado dos nuevos comerciales de televisión para el mercado latinoamericano, como parte de la campaña “Una mejor opción”, introducida en el 2011.

El primer comercial, titulado “No hablo español”, muestra a un hombre frustrado, Oscar, que va a una tienda para enviar dinero a su país, pero lo recibe una agente de envíos de dinero que le dice “Umm, what?” seguido de “Sorry, no hablo español”, al tiempo que masca y juega con un chicle, por lo que Oscar queda completamente desatendido. Más adelante, Oscar llega a su casa y encuentra a su esposa, Olivia, sentada en la mesa frente a su portátil, enviando dinero por medio de Olivia le dice a Oscar: “Usa, que está en español”.

El segundo comercial, “Ruleta”, presenta de nuevo a Oscar entrando a una tienda para enviar dinero, y le pregunta a la agente: “¿Cuánto cuesta enviar $ 300?”. La agente tiene una ruleta a su lado, con las leyendas “muy caro”, “paga el doble” y, en un panel más pequeño, “gratis”. Oscar gira la rueda, y la rueda se detiene en la leyenda de “paga el doble”, a lo que él reacciona con un gesto de resignación. Ya en casa, Olivia le pregunta a Oscar, “¿Enviaste el dinero?”. Cuando Oscar le cuenta lo que pasó, ella le dice: “La próxima vez, usa”

Enviar dinero a través de es algo realmente mágico y transformador, ya que ofrece a los remitentes la experiencia de un servicio seguro, a la mano, rápido y al precio justo”, dice Julian King, Vicepresidente Senior de Mercadeo y Desarrollo Corporativo de Xoom, y agrega, “con estos dos nuevos anuncios podemos transmitir estos mensajes con personajes agradables que están en sintonía con los consumidores”.

“La campaña “Una mejor opción” se lanzó en noviembre del 2011 con más de una docena de comerciales innovadores que han salido al aire en estos últimos dos años”, añadió King. El pasado otoño, Xoom ganó oro en los Premios ANA de Excelencia Multicultural con “Salva a los cerdos” como mejor campaña desarrollada para llegar a los consumidores hispanos.

“No hablo español” y “Ruleta” son los más recientes anuncios de televisión de Xoom dirigidos a la audiencia hispana. Los comerciales se transmitirán hasta finales de año en los principales canales de televisión en español.

Acerca de Xoom
Xoom es un proveedor de envíos de dinero por Internet, dedicado a ayudar a los consumidores a enviar dinero de manera segura, rápida y económica con su celular, tableta o computadora. Durante los 12 meses que concluyeron el 30 de septiembre del 2013, los más de 997.000 clientes activos de Xoom enviaron más de $ 5.100 millones a familiares y amigos en 30 países. La compañía tiene sede en San Francisco, y su sito web es


Happy Holidays and Best Wishes for the New Year from Xoom


Watch the Pacquiao-Marquez Fight for FREE on Pay-Per-View with your First Xoom Money Transfer to the Philippines, Latin America or the Caribbean

Pacquiao vs. Marquez

And get a chance to watch the fight in person with Xoom’s Send Money Now Sweepstakes. is excited to announce another special offer for first time Xoom customers.  All new Xoom customers who send a money transfer to the Philippines, Latin America or the Caribbean from October 3, 2011 – November 12, 2011 are entitled to watch the Pacquiao-Marquez III Pay-Per-View (PPV) fight for freeThis PPV offer is valued at $55.

This is the second time is offering new customers a chance to watch a Pacquiao PPV fight for free.  Earlier this year, also offered new customers the Pacquiao-Mosley PPV fight for free.  “Customers were so thrilled with the Pacquiao-Mosley promotion that we are once again offering this promotion for Pacquiao-Marquez III,” said President and CEO, John Kunze.

In addition, is also running a sweepstakes for its existing customers.  Customers who send a money transfer to the Philippines from October 3, 2011 – November 12, 2011 are automatically entered in a drawing for a chance to watch the fight live.  Customers who also “Like” Xoom on Facebook will be entered in the drawing.  One winner will get a Pacquiao-Marquez vacation package to Las Vegas that includes round trip airfare for two, hotel stay for two nights, two tickets to the fight and $500 in cash.  Ten winners will also receive a $200 prepaid gift card. Weekly drawings will be held on October 17 and October 24 with the grand prize drawing on November 1.  No purchase necessary.

For complete terms and conditions of this offer, please visit This offer is subject to change without notice and is valid until supplies last. For more details on the sweepstakes, please visit


Janmashtami on August 22 is a bank holiday in India, and will delay transactions to India by 24 hours

Janmashtami celebrates the birthday of Lord Krishna. Hindu festival Krishna Janmashtami will be held on Monday, August 22, 2011. Janmashtami is not only celebrated in India but it is also celebrated by NRIs in other countries with complete devotion. During this holiday, many businesses, especially banks, will be closed.

If you are sending money with Xoom, you should know that all transactions to India will be delayed by 24 hours. We apologize for the inconvenience.

Enjoy the celebrations.
The Xoom Team


Congratulations Colombia! 200 years of independence!

¡Felicidades, Colombia, por el bicentenario de su independencia!

Jul Offers No Fee Money Transfers to Help Victims in Mexico of Hurricane Alex

Fee-Free Money Transfer Service to Mexico – Nuevo Leon and Tamaulipas – from the U.S

SAN FRANCISCO, Calif., July 2, 2010  — To help the victims of Mexico’s Hurricane Alex,, a leading online money transfer company, announced a “Fee-Free Transfer” pricing initiative when sending money to Mexico – Nuevo Leon and Tamaulipas – from the United States.
Money transfers can be sent with no fee through July 7, 21010 by going to the website and entering the coupon code AYUDARAMEXICO.  

“We understand the importance of sending money to family and friends and especially now, in Nuevo Leon y Tamaulipas, where the funds are vital in offering emergency support to loved ones,” said Eugenio Nigro, vice president of business development, Latin America, for  “The thoughts of all of employees go out to those affected by this disaster.”

With, your loved ones can pick up cash at thousands of locations worldwide. You can also deposit funds directly into their bank account in all major banks in Mexico. Xoom guarantees your money will be received by your recipient, or we’ll refund your transaction in full.
For more information, please visit or call us at (866) 231-5277.

About allows individuals to send money from any Internet-enabled computer to family, friends and businesses. was founded in 2001 in San Francisco and is backed by leading venture firms Sequoia Capital, New Enterprise Associates and Fidelity Ventures. For more information on money transfer service to México, visit