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24
Jun

Xoom.com Named Best Money Transfer Company, also Ranked Highest in Customer Satisfaction

Report also reveals that remittance industry to Latin America faces increased competition

SAN FRANCISCO – June 24, 2010 – As market conditions are making it easier and less costly to send money home for immigrants in the U.S., the Inter-American Dialogue released a report showing that remittance service providers are offering a wider variety of services and are expanding into more countries. The study, A Scorecard in the Market for Money Transfers, conducted by the Inter-American Dialogue (IAD), the premier U.S. center for analyzing remittance trends and services, also found an increase in product services such as cash-to-cash and cash-to-bank account as companies seek to be more competitive.

The study released on June 18, 2010, measuring 16 indicators, ranked Xoom.com as the best company for sending money transfers to Latin America and the Caribbean, outperforming 38 other leading U.S.-based money transfer companies. Xoom.com also received the highest score for customer satisfaction.
Some of the report’s key findings include the high value consumers place on transparency and inexpensiveness when sending their remittances. “Consumers want to easily be able to see the fees they are paying and the exchange rate their loved ones will be receiving,” said Dr. Manuel Orozco, Director of the Remittances and Development Program at the IAD. “In addition, they of course want to pay the lowest fees. Surprisingly, it looks like consumers are embracing some
emerging companies that are doing a good job in these categories. In many categories these
companies are earning higher marks than some traditional industry players,” said Orozco.

 Xoom.com received the highest scores in both transparency and inexpensiveness. Among the 39 companies in the study, Xoom.com is the only money transfer company that does not require an agent or branch location to send money. Customers use the Internet to enter the monetary amount and beneficiary information, select the country and pay partner, pay for the transaction using a checking account or credit card, and even track the transaction. Consumers are also able to see the fee and foreign exchange rate upfront allowing them to see the exact amount that will be received by their family members. Additionally, Xoom.com provides lower fees than traditional marketplace competitors.

Xoom.com ranked first in three of the five categories for customer satisfaction: fee transparency, foreign exchange transparency and customer value. In addition, the company tied for first in the category of least expensive and was a close first in ease of use. 

“We are happy that consumers recognize and appreciate the transparency and overall value of our service,” said Eugenio Nigro, Vice-President of Business Development, Latin America. “Because we are an online company, our customers have the power to control their money transfer from start to finish and track it every step of the way,” said Nigro.

Xoom.com offers money transfer service to 17 countries in Latin America, including Mexico, El Salvador, Guatemala, Honduras, Dominican Republic, Colombia, Peru, Ecuador, Brazil and many more.  The cost of sending money to Mexico is $4.99 for any amount up to $2,999, when funded by a checking account.


About Xoom.com

Xoom.com, a service of Xoom Corporation, enables individuals to send money to family and friends from any Internet-enabled computer. Xoom Corporation was founded in 2001 in San Francisco and is backed by leading venture firms Sequoia Capital, New Enterprise Associates, SVB Capital and Volition Capital. For more information on the Xoom.com money transfer service visit: www.xoom.com

About The Inter-American Dialogue

The Inter-American Dialogue is the premier U.S. center for policy analysis, communication, and exchange on Western Hemisphere affairs. Since 1982, in successive Republican and Democratic administrations and through many changes of government in Latin America and the Caribbean, the Dialogue and its 100 members from throughout the Americas have helped shape the agenda of issues and choices in hemispheric relations. The Dialogue seeks to promote informed debates on hemispheric problems, advance opportunities for regional economic and political cooperation, expand channels of communication among the countries of the Americas, and bring fresh, practical proposals for action to the attention of governments, international institutions, and private organizations.

23
Jun

Get Free Minutes and Texts When You Send Money with Xoom and M. Lhuillier

Send money through Xoom.com and your recipient gets a free SIM Pack when they pick up their cash at any M. Lhuillier branch! 
 
Your loved ones can conveniently pick up their money whether it’s day or night. Xoom.com offers Cash Pickup 24/7 at many M. Lhuillier locations in the Philippines.

Save Money with a Free SIM Pack

  • This promotion is open to all Xoom.com customers claiming their funds at M. LHuillier locations.
  • Promotion period covers transactions dated June 23, 2010 to July 7, 2010. SIM packs may be redeemed until August 30, 2010. 
  • Only Xoom.com sent transactions paid out at any M. Lhuillier location qualify for the promotion.
  • For every transaction, the receiver gets a Sun Cellular SIM Pack loaded with the following:
    • Unlimited Sun to Sun text valid for 1 day
    • 5 minute Sun to Sun call valid for 1 day
    • 5 texts to other networks valid for 30 days
    • 5 international texts to 20 countries valid for 30 days
  • SIM packs are not convertible to cash

*Offer valid while supplies last.
**SIM packs provided by Sun Cellular. Xoom.com is not responsible for SIM pack service.

23
Jun

Get a Special Gift from Xoom.com at the Philippine American Friendship Day Parade and Festival

We will be offering fee-free money transfers to all attendees.* Just visit our booth at the event to send money fee-free! Also, as our valued customer, a surprise gift awaits you at the Xoom.com booth! Just print a copy of this email and present it at the Xoom.com booth, or just mention the code: Xoom.com, I love it! 

Philippine American Friendship Day Parade
Date: June 27, 2010
Time: 9:00 AM – 7:30 PM
Venue: Lincoln Park to Hudson Bergen Light Rail Station Parking Lot, Jersey City, NJ

Bring your family to this event to enjoy the parade and delicious Filipino cuisine. Plus, visit the arts and crafts, non-profits and business organizations who will be celebrating the event with us.

Mag kita tayo sa event!

*This special offer is only valid at the Philippine American Friendship Day Parade and Festival Xoom booth. One fee free money transfer per customer.

18
Jun

Don’t forget, Father’s Day is Sunday – send home your love with Xoom.com



You may be miles away from your dad, but you can still send him your love for Father’s Day.

Want to say ‘Thanks’ to your dad? Send money home with Xoom.com this Father’s Day easily, quickly and for less.

8
Jun

Didn’t join in time? We’ve created another group for you!

 Wow! We’ve had such overwhelming response from Xoomsters that we’ve created another group for you!

  • Play to Win – Compete against other Xoom customers to see if you can win

  • Get Daily Match Updates – subscribe to our Blog, be a Facebook Fan, follow us on Twitter

  • Be a Winner – On July 12, the top 5 players get their names on the Xoom Blog, Facebook and Twitter Pages

4
Jun

Think you can win? Join the Xoom World Soccer Fantasy League!

  • Play to Win – Compete against other Xoom customers to see if you can win

  • Get Daily Match Updates – subscribe to our Blog, be a Facebook Fan, follow us on Twitter

  • Be a Winner – On July 12, the top 5 players get their names on the Xoom Blog, Facebook and Twitter Pages

14
May

Send Money to the Philippines for Rush Door-to-Door Delivery

Send money to the Philippines using Xoom.com to Metro Manila any day of the week. Your money will reach your recipient in just 6 hours or less. Plus, there’s no NO EXTRA CHARGE for this service! We also offer fast delivery within 1 to 2 days to most other provinces. 

Xoom delivers to Metro Manila on weekends as well as weekdays. Saturday delivery available to most other provinces.

6
May

Xoom.com Now Sends Money to Mexico Through Banamex

SAN FRANCISCO, CA – May 6, 2010 – Following explosive growth of almost 200% in its online money transfers to Mexico over the past year1, Xoom.com, a leading internet-based global money transfer company, today announced that Xoom.com services can be used to send money to the Banamex Network in Mexico. The new partnership enables Xoom.com to offer its users more options to receive their money and to meet the growing consumer demand for online money transfers to Mexico. The Red Banamex Network offers the recipients of Xoom.com’s money transfers more than 4,000 additional pick-up locations throughout Mexico and gives consumers in the U.S. the ability to make deposits directly into any Banamex checking or savings account, for access to funds within minutes.

Despite a significant decline in the overall remittance industry over the past year, Xoom.com’s online money transfers to Mexico continue to grow. For the month of February 2010 alone, online remittances to Mexico via Xoom.com grew by 112 percent over February 2009.2 By contrast, overall remittances decreased by 14 percent during the same period.3 A recent survey of 427 Xoom.com customers who send money to Mexico regularly, points to continued growth in the coming year. Ninety percent of consumers polled plan to send the same or a greater amount in 2010 compared with 2009 explaining that the service is easier to use than traditional remittance methods, and also saves them time and money.4
“Today, Xoom.com has taken another major step to meet the rapidly-increasing demand for our online remittance services, and deliver the highest quality customer experience,” said Theresa Pasinosky, Xoom.com’s Marketing Director for Latin America. “The Red Banamex Network provides our customers with safe, easy and reliable online money transfer solutions, seven days a week, either directly to an account, or available for pick-up at one of the largest, most reputable banks in Mexico.” 
“We are pleased to see interest from major international financial institutions, as market demand for alternative methods of money transfers continues to grow,” added Eugenio Nigro, Vice-President of Business Development, Latin America.
It is estimated that the 12 million Mexicans living in the U.S. send approximately $21 billion a year to their homeland.5 This new service expands Xoom.com’s comprehensive corporate initiative to serve this country’s rapidly-growing Mexican consumer market by providing an alternative money transfer option that is fast, easy, convenient and inexpensive. Xoom.com’s money transfer service allows U.S.-based customers to send money to Mexico from any internet-enabled computer using a checking account or credit card to fund the transaction. The cost to send money with Xoom.com via checking account – up to a daily limit of $2,999 – is just $4.99.
Pasinosky believes that growth in online money transfers to Mexico will continue to be robust, citing recent research showing internet usage among U.S. Latinos outpacing the growth rate in the general market – more than 58 percent of Latinos are now online savvy.6 “It is only natural that more U.S. Latinos will embrace Xoom.com as they get online.”
“Banamex, a pioneer in the money transfer service to Mexico, is always on the forefront of new technologies to better serve our clients,” said Salvador Villar, Chairman and CEO of Banamex USA.
“We understand the dynamics of the money transfer industry as well as the needs of our customers. That is why in addition to our extensive network of Banamex branches we pay transfers through thousands of non-bank locations that make up the Banamex Aquí Network.  Red Banamex covers practically every town in Mexico, offers service seven days a week and extended service hours (in some cases even 24 hours a day) to respond to the needs of today’s market and help us meet our commitment to provide money transfer solutions to customers,” added Villar.
The Red Banamex Network is the latest addition to Xoom.com’s growing base of top Mexican networks.  Banamex offers the largest network of payout locations among Mexican banks, with many open seven days a week and evenings through Farmacias Guadalajara, Comercial Mexicana, Casa Ley and other retail locations throughout Mexico.
About Xoom.com
Xoom.com, a service of Xoom Corporation, enables individuals to send money to family and friends from any Internet-enabled computer. Xoom Corporation was founded in 2001 in San Francisco and is backed by leading venture firms Sequoia Capital, New Enterprise Associates, SVB Capital and Volition Capital (fka Fidelity Ventures). For more information on Xoom.com’s money transfer service to Mexico, visit: www.xoom.com.com/mexico.
1 Xoom Research 2010
2 Xoom Research 2010
2 Secretaría de Gobernación. Gobierno de Mexico 2009.
3 Xoom Research 2010
4 Banco de Mexico Central 2010
5 Secretaría de Gobernación. Gobierno de Mexico 2009.
6 AOL Hispanic Cyberstudy 2010

9
Apr

Free hospital benefits from Globe with cash pickup at Globe GCash Remit locations

Your loved ones can now get free Hospital Benefit coverage when you send money to the Philippines before April 22, and, your recipient picks up their cash at any Globe GCASH Remit location.

To qualify for the promotion, your loved ones will have to pick up their remittance at any GCASH Remit payout location in the Philippines.  Your recipient will then enjoy a 30-day Hospital Benefit coverage courtesy of Globe GCASH REMIT and Oriental Assurance Corporation. If during this 30-day period your recipient is confined in a hospital, he or she will be entitled to claim PHP500 per day for a maximum of 10 days. 

For further details, please visit the Globe website to help you better understand the Hospital Benefit promo.


*This offer is only valid through Globe GCASH Remit, not Xoom.com. For more information, please visit Globe Promotion website. Clicking this link will open the Globe website in a new browser tab or window. Although Xoom works closely with this partner, Globe may offer a different privacy policy or level of security, and there may be other material differences between the Xoom service and the Globe service. Please consult the Globe website for additional information.  Xoom does not legally represent the operator of this partner site and Xoom is not legally responsible for availability, viewpoints, products, or services offered or expressed on the site you are about to visit.

9
Apr

Xoom.com Goes to Bollywood: A Behind-the-Scenes Look at Our New Commercial

He’s not a ‘Kapoor’ or a ‘Khan,’ but his name is ‘Karan’ – the star parrot that steals the show in the new Xoom.com TV commercial!

Ever heard of parrots coming for an audition? Finding the star parrot for the latest Xoom.com TV commercial was no joke – even in Mumbai. After a few auditions, the parrot chosen had to travel to Mumbai from Pune with his master Purushottam Ji.

‘Karan’, – (the parrot’s screen name, affectionately called Totelal) surely had a Bollywood temperament with moments of shyness mixed with a ‘Don’t touch me’ attitude, only performing when his master cajoled him. Can’t be a star without some nakhras!


 

However, after a few rehearsals with his screen master, Karan (Totelal) warmed up to the lens and was on a role flipping tarot cards for everyone on set! Shot against the colorful backdrop of an Indian bazaar, the TV commercial for Xoom.com will launch in the next few days – be on the look out!