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What do you look for in a money transfer company?


There are several important reasons why Fil-Ams choose one money transfer company over another. And why not?  After all, it’s your money, so you’ve got your own good reasons.

That’s why Xoom, a global leader in the money transfer business, conducted an exclusive survey to discover what the most important qualities its customers look for when selecting a money transfer company.

Convenience for the sender was the top response and, perhaps not so surprising, convenience for the recipient was second. Speed, safety and security and the fees that are charged rounded out the top five responses.

Take any or all of the top five reasons and Xoom remains the right choice in selecting a money transfer company. It’s the hallmark of Xoom to be convenient, fast, secure and to offer reasonable costs.

Filipinos know a great business model when they see one, and that’s why Xoom easily covers the top reasons for money transfers back home.

Xoom offers instant deposits to all Metrobank, PNB and BDO accounts.  Xoom customers can access deposits 24 hours a day and seven days a week.  What’s more, the Xoom Money Transfer App has launched for Android and iOS devices.  Plus, the fees charged are about half of the industry leader.

Sounds convenient, fast, secure and low-cost, doesn’t it?


Xoom’s New Television Commercial for the Filipino Market Touts the Convenience of Sending Money Online


“Mallrats” joins Xoom’s Award-winning Filipino Advertising Lineup as part of the “Better Way” Campaign

SAN FRANCISCO, CA, March 11, 2014 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, has introduced a new television commercial for the U.S. Filipino market entitled “Mallrats.”  The commercial began airing this week and speaks to the message of sending money anytime, anywhere with

“Mallrats” depicts a frustrated dad, Joey, who is at the mall with his crying infant who is also in need of a diaper change.  Joey was going to send money at a mall location, but had to leave the long line to tend to his baby’s needs.  When he rushes back to the location, Joey finds that it has closed. Fortunately, his wife calls him on his cell phone to let him know that she can send the money easily using her mobile device.  “Mallrats” ends with the tagline “Stop waiting in line – Xoom it online.”  The new commercial can be viewed below or on Youtube.

“The Xoom experience of sending money to the Philippines in a matter of seconds is truly magical and transformative,” says Julian King, Xoom’s Senior Vice President, Marketing and Corporate Development.   “Why waste time going out of your way to send money? Xoom offers senders the digital alternative that is safe, convenient and fast, and people can send money to their loved ones any time, anywhere from their desktop, smartphone or tablet device.  With ‘Mallrats,’ we are able to deliver these messages with likeable characters that resonate with consumers.”  The ads are running on TFC, GMA and other regional Asian channels.

Xoom’s Filipino advertising has won back-to-back Bronze Award prizes in the 2012 and 2013 Telly Awards under the Regional TV and Multi-Market Category for TV commercials.   The Telly Awards honors the finest film and video productions, groundbreaking web commercials, videos and films, and outstanding local, regional, and cable TV commercials and programs. For more than 25 years, the Telly has been a symbol of creative excellence.

About Xoom
Xoom is a leading digital money transfer provider in 31 countries, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the year ended December 31, 2013, Xoom’s more than one million active customers sent more than $5.5 billion to family and friends. The company is headquartered in San Francisco and can be found online at


Which electronic items do you plan to purchase in the next six months?


It’s hardly a secret that we live in an on-line, digital society right now.  That’s simply the way it works.  We find ourselves right in the middle of a hurry-up, fast-paced lifestyle and we want our information, well, 10 minutes ago would be just fine, thank you.

Our need for speed breaks out onto many platforms, which is what Xoom found out recently in a survey of its customers.  Respondents were asked what kind of an electronic device did they intend to purchase in the next six months.

The results showed that exactly half said they would buy either a laptop (29 percent) or a smart phone (21 percent) before six months are up.  And another 16 percent said they would purchase a tablet.

And this is important for what reason?  One of the biggest and most important is that it makes it easier and faster for FilAms to use Xoom and transfer money back home to their Filipino family, friends and loved ones.

Xoom’s online money transfer to the Philippines has always been quick and easy, and now it’s even quicker with the emergence of the Xoom Money Transfer App, available for Android and iOS devices.  So as it turns out, those who are in the market for smart phones really are pretty smart themselves.


Do you visit the Philippines at least once a year?


When you travel, the world gets smaller. Time and distance don’t seem to mean as much as before because the globe isn’t as massive as it used to be. And whether it’s the reason for the journey or the destination itself that matters most, Fil-Ams have got it figured out for themselves.

According to an exclusive survey of its customers by Xoom, a global leader in money transfer, an overwhelming majority of 87 percent of its customers travel to the Philippines at least once a year.

But look inside the numbers. The reason is simple why so many Fil-Ams travel to the Philippines on such a regular basis. It’s that friends and family and loved ones are always an integral part of their lives. Few people are as close-knit as Filipinos and a bunch of time zones and hours of air travel aren’t going to change that perspective.

The connection to home, the belief in strong family ties, the bonding to country and a proud nationality – they’re all central to the unique and personal makeup of Filipinos who live in the U.S.  Eventually, the core reason why the vast majority of Fil-Ams visit the Philippines at least once a year becomes clear. There’s no place like home.


How do you keep in touch with your family in the Philippines?


There are many popular ways to communicate with your loved ones after you send money back home and they run almost all the way across the board with on-line opportunities or mobile devices.  That’s because they’re the most convenient.

Xoom, the expert in global money transfer, has conducted a new, revealing survey of its customers that identifies the most popular methods to check in with Filipino recipients of money transfers.  Most of those who transfer money wind up communicating with the people who are receiving it by using E-mail, Facebook, the phone or Skype and Google Talk.

It’s important to remember that however you communicate about your money transfers with mom or dad or any other friend or family member back home in the Philippines, it doesn’t really matter.  Well, a note in a bottle probably isn’t so good.  But what does matter is that regardless of the method you choose to have a conversation about money transfers, you should always choose Xoom to make it happen.  That’s because Xoom is not only the most convenient way to send money, it is also the quickest and safest.

Transferring money shouldn’t be a worry or a hassle, but it should be reliable and secure, and that’s just what Xoom is.  John Kunze, president and CEO of Xoom, probably said it best:  “It’s safe and secure, it’s Xoom.”


With the Peso depreciating against the U.S. Dollar, will Filipinos be more likely to send more money home?


What’s the best time to send money to your loved ones in the Philippines?

Now would be good.  That’s what Xoom discovered as the result of its survey of the global money transfer company’s customers, conducted in January 2014.

We see that 40 percent of the respondents said they plan to send more money home now that the peso is depreciating.

It’s about timing and money.  The Philippine peso is depreciating against the U.S. dollar and has reached the 45 peso to the dollar level, the first time in four years it has hit that mark (as of February 11, 2014).

We know that when the peso depreciates, money transfer recipients in the Philippines benefit by getting more pesos for every dollar sent to them.

Why is the peso weakening against the dollar?  There are several factors, including the uncertainty about the speed and the duration of the U.S. Federal Reserve narrowing its stimulus program.  But there is something that is certain:  right now is a really good time to send money back home to the Philippines because it’s favorable financially for both the sender and the recipient ($1.00 U.S. = 45 PHP).

“I encourage our kababayans to send money now while the exchange rates are favorable to them,” said Pia Guter, Xoom’s Director of Marketing for the Philippines.  “It’s fast and convenient to send with and you can send up to $2,999 for only $4.99.”


Xoom Announces Instant Deposit Service to all Metrobank and PNB Accounts in the Philippines


Xoom now offers instant deposits to three of the top five banks in the Philippines— Metrobank, PNB and BDO

SAN FRANCISCO, CA, February 6, 2014 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, is now offering instant deposits to all Metrobank and PNB accounts (Peso and U.S. Dollar), accessible 24 hours a day, seven days a week, 365 days a year. Metrobank and PNB join BDO – three of the top five banks in the Philippines – with instant deposit service for Xoom customers to instantly send money directly into their recipients’ accounts.

“Xoom is committed to providing ‘instant’ in all of our services, and we are excited to launch instant deposit with two more important bank partners in the Philippines: Metrobank and PNB,” said Julian King, Senior Vice President of Marketing and Corporate Development for Xoom. “People can rest assured that their loved ones with accounts at Metrobank, PNB and BDO will receive their money without waiting or having to worry about cut-off times.  Xoom customers can send anywhere, anytime from their computer, mobile phone or tablet.”

In the past, senders were mindful of cut-off times, arranging their schedule ensure that they send on time, so their recipient will not have to wait another full day.  Instant deposit in the Philippines means no waiting on the part of either the sender or recipient, making this a fast and convenient service for all Xoom customers.  In addition to Metrobank, PNB and BDO, G-Xchange, Inc., offers instant deposits in such banks as Chinabank, Allied Bank, Security Bank and many more. Visit for more information.

About Xoom
Xoom is a leading digital money transfer provider in 31 countries, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the year ended December 31, 2013, Xoom’s more than one million active customers sent more than $5.5 billion to family and friends. The company is headquartered in San Francisco and can be found online at


Xoom Celebrates 10 Years of Service to the Philippines

Filipino customers have been sending money through Xoom since December 2003

SAN FRANCISCO, CA, December 19, 2013 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, today announced the celebration of 10 years of business from the United States to the Philippines.  Since December of 2003, Xoom has partnered with the Philippines’ largest banks and retailers, launched ground-breaking initiatives and introduced a mobile app and SMS texting for those sending money and their recipients. Xoom’s business model has been a catalyst in the shift from offline, inconvenient cash-to-cash operators, to online and mobile.

“In 10 years, Xoom’s service to the Philippines has evolved from having one bank offering deposits in days, to services to more than 50 banks and retailers and money arriving instantly,” said John Kunze, President and CEO for Xoom.  “It has been a wonderful 10 years and we are happy to have served the Filipino-American community. We look forward to serving its remittance needs for another 10 years and beyond.”

Xoom’s partnerships with the Philippines’ largest banks, BDO Unibank, Inc., Bank of the Philippine Islands (BPI), Metrobank and Philippine National Bank (PNB), and leading retailers such as Cebuana Lhuillier Services Corporation and M. Lhuillier Financial Services Inc. and Globe GCASH, allow Xoom to provide bank deposit, cash pick-up at more than 13,000 convenient locations.

 Key Milestones

  • In 2003, Xoom’s inaugural money transfer service in the Philippines was launched with Equitable PCI Bank (later acquired by BDO) to service the needs of Xoom’s Filipino cash recipients
  • In 2006, Xoom added 700 cash pickup locations through Cebuana Lhuillier and One Network Bank’s Mindanao branches
  • Xoom and BPI partnered in 2007 for bank deposits
  • In 2008, Xoom and PNB partnered for money transfers available in minutes
  • Xoom added 24/7 cash pickup enhancements in 2009, with money available within minutes at 1,200 Cebuana Lhuillier, 1,000 M. Lhuillier and more than 400 GCASH remit locations and payout outlets
  • Rush door-to-door delivery service was introduced in 2010
  • In 2011, Xoom added cash pickup service in minutes with BPI and PNB
  • Xoom introduced Bank-to-Bank ULTRA in 2012, a higher-tiered level of service providing confirmed bank deposits in less than one hour
  • The  Xoom Money Transfer App became available in 2013 for Android and iOS devices
  • In 2013, Xoom launched StatusTrak, with text message and email updates; and POWR (Pay Only When Received), which provides customers assurance that Xoom will not charge them until their loved ones receive their money; also in 2013, Xoom offered instant deposits to all BDO accounts

“Xoom offers safe, convenient and cost-effective digital money transfers, with 24/7 customer service,” Kunze added. “We are all very proud of this 10 year milestone with the Philippines and grateful to our customers who helped get us here. Xoom continues to improve its services and we look forward to many more milestones in our service for Filipinos.”

About Xoom
Xoom is a leading digital money transfer provider, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the 12 month period ended September 30, 2013, Xoom’s more than 997,000 active customers sent more than $5.1 billion to family and friends in 30 countries. The company is headquartered in San Francisco and can be found online at