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25
Feb

How do you keep in touch with your family in the Philippines?

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There are many popular ways to communicate with your loved ones after you send money back home and they run almost all the way across the board with on-line opportunities or mobile devices.  That’s because they’re the most convenient.

Xoom, the expert in global money transfer, has conducted a new, revealing survey of its customers that identifies the most popular methods to check in with Filipino recipients of money transfers.  Most of those who transfer money wind up communicating with the people who are receiving it by using E-mail, Facebook, the phone or Skype and Google Talk.

It’s important to remember that however you communicate about your money transfers with mom or dad or any other friend or family member back home in the Philippines, it doesn’t really matter.  Well, a note in a bottle probably isn’t so good.  But what does matter is that regardless of the method you choose to have a conversation about money transfers, you should always choose Xoom to make it happen.  That’s because Xoom is not only the most convenient way to send money, it is also the quickest and safest.

Transferring money shouldn’t be a worry or a hassle, but it should be reliable and secure, and that’s just what Xoom is.  John Kunze, president and CEO of Xoom, probably said it best:  “It’s safe and secure, it’s Xoom.”

19
Feb

With the Peso depreciating against the U.S. Dollar, will Filipinos be more likely to send more money home?

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What’s the best time to send money to your loved ones in the Philippines?

Now would be good.  That’s what Xoom discovered as the result of its survey of the global money transfer company’s customers, conducted in January 2014.

We see that 40 percent of the respondents said they plan to send more money home now that the peso is depreciating.

It’s about timing and money.  The Philippine peso is depreciating against the U.S. dollar and has reached the 45 peso to the dollar level, the first time in four years it has hit that mark (as of February 11, 2014).

We know that when the peso depreciates, money transfer recipients in the Philippines benefit by getting more pesos for every dollar sent to them.

Why is the peso weakening against the dollar?  There are several factors, including the uncertainty about the speed and the duration of the U.S. Federal Reserve narrowing its stimulus program.  But there is something that is certain:  right now is a really good time to send money back home to the Philippines because it’s favorable financially for both the sender and the recipient ($1.00 U.S. = 45 PHP).

“I encourage our kababayans to send money now while the exchange rates are favorable to them,” said Pia Guter, Xoom’s Director of Marketing for the Philippines.  “It’s fast and convenient to send with Xoom.com and you can send up to $2,999 for only $4.99.”

11
Feb

Xoom Announces Instant Deposit Service to all Metrobank and PNB Accounts in the Philippines

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Xoom now offers instant deposits to three of the top five banks in the Philippines— Metrobank, PNB and BDO

SAN FRANCISCO, CA, February 6, 2014 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, is now offering instant deposits to all Metrobank and PNB accounts (Peso and U.S. Dollar), accessible 24 hours a day, seven days a week, 365 days a year. Metrobank and PNB join BDO – three of the top five banks in the Philippines – with instant deposit service for Xoom customers to instantly send money directly into their recipients’ accounts.

“Xoom is committed to providing ‘instant’ in all of our services, and we are excited to launch instant deposit with two more important bank partners in the Philippines: Metrobank and PNB,” said Julian King, Senior Vice President of Marketing and Corporate Development for Xoom. “People can rest assured that their loved ones with accounts at Metrobank, PNB and BDO will receive their money without waiting or having to worry about cut-off times.  Xoom customers can send anywhere, anytime from their computer, mobile phone or tablet.”

In the past, senders were mindful of cut-off times, arranging their schedule ensure that they send on time, so their recipient will not have to wait another full day.  Instant deposit in the Philippines means no waiting on the part of either the sender or recipient, making this a fast and convenient service for all Xoom customers.  In addition to Metrobank, PNB and BDO, G-Xchange, Inc., offers instant deposits in such banks as Chinabank, Allied Bank, Security Bank and many more. Visit Xoom.com/philippines for more information.

About Xoom
Xoom is a leading digital money transfer provider in 31 countries, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the year ended December 31, 2013, Xoom’s more than one million active customers sent more than $5.5 billion to family and friends. The company is headquartered in San Francisco and can be found online at Xoom.com.

19
Dec

Xoom Celebrates 10 Years of Service to the Philippines

Filipino customers have been sending money through Xoom since December 2003

SAN FRANCISCO, CA, December 19, 2013 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, today announced the celebration of 10 years of business from the United States to the Philippines.  Since December of 2003, Xoom has partnered with the Philippines’ largest banks and retailers, launched ground-breaking initiatives and introduced a mobile app and SMS texting for those sending money and their recipients. Xoom’s business model has been a catalyst in the shift from offline, inconvenient cash-to-cash operators, to online and mobile.

“In 10 years, Xoom’s service to the Philippines has evolved from having one bank offering deposits in days, to services to more than 50 banks and retailers and money arriving instantly,” said John Kunze, President and CEO for Xoom.  “It has been a wonderful 10 years and we are happy to have served the Filipino-American community. We look forward to serving its remittance needs for another 10 years and beyond.”

Xoom’s partnerships with the Philippines’ largest banks, BDO Unibank, Inc., Bank of the Philippine Islands (BPI), Metrobank and Philippine National Bank (PNB), and leading retailers such as Cebuana Lhuillier Services Corporation and M. Lhuillier Financial Services Inc. and Globe GCASH, allow Xoom to provide bank deposit, cash pick-up at more than 13,000 convenient locations.

 Key Milestones

  • In 2003, Xoom’s inaugural money transfer service in the Philippines was launched with Equitable PCI Bank (later acquired by BDO) to service the needs of Xoom’s Filipino cash recipients
  • In 2006, Xoom added 700 cash pickup locations through Cebuana Lhuillier and One Network Bank’s Mindanao branches
  • Xoom and BPI partnered in 2007 for bank deposits
  • In 2008, Xoom and PNB partnered for money transfers available in minutes
  • Xoom added 24/7 cash pickup enhancements in 2009, with money available within minutes at 1,200 Cebuana Lhuillier, 1,000 M. Lhuillier and more than 400 GCASH remit locations and payout outlets
  • Rush door-to-door delivery service was introduced in 2010
  • In 2011, Xoom added cash pickup service in minutes with BPI and PNB
  • Xoom introduced Bank-to-Bank ULTRA in 2012, a higher-tiered level of service providing confirmed bank deposits in less than one hour
  • The  Xoom Money Transfer App became available in 2013 for Android and iOS devices
  • In 2013, Xoom launched StatusTrak, with text message and email updates; and POWR (Pay Only When Received), which provides customers assurance that Xoom will not charge them until their loved ones receive their money; also in 2013, Xoom offered instant deposits to all BDO accounts

“Xoom offers safe, convenient and cost-effective digital money transfers, with 24/7 customer service,” Kunze added. “We are all very proud of this 10 year milestone with the Philippines and grateful to our customers who helped get us here. Xoom continues to improve its services and we look forward to many more milestones in our service for Filipinos.”

About Xoom
Xoom is a leading digital money transfer provider, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the 12 month period ended September 30, 2013, Xoom’s more than 997,000 active customers sent more than $5.1 billion to family and friends in 30 countries. The company is headquartered in San Francisco and can be found online at Xoom.com.

16
Dec

Xoom Announces Instant Deposit Service with BDO, the Largest Bank in the Philippines

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Money can be deposited instantly into any BDO account, 24 hours a day, seven days a week, 365 days a year

SAN FRANCISCO, CA, December 10, 2013 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, and BDO, the largest bank in the Philippines, have collaborated to offer instant bank deposit to all BDO accounts.  This new service allows Xoom customers to instantly send money directly into a BDO account.

“Xoom is committed to providing ‘instant’ in all of our services, and we are pleased to launch instant deposit with the largest bank in the Philippines, BDO.” said Julian King, Senior Vice President of Marketing and Corporate Development for Xoom. “With our collaboration with BDO, people can rest assured that their loved ones can receive their money without waiting or having to be mindful of cut-off times.  Xoom customers can send 24 hours a day, seven days a week, every day of the year from their computer, mobile phone or tablet.”

In the past, people were mindful of cut-off times, arranging their schedule to get to the bank to deposit their money and not have to wait another full day.  Instant deposit means no waiting on the part of either the sender or recipient, making this a fast and convenient service for all Xoom customers. Visit Xoom.com/philippines  for more information.

About Xoom
Xoom is a leading digital money transfer provider, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the 12 month period ended September 30, 2013, Xoom’s more than 997,000 active customers sent more than $5.1 billion to family and friends in 30 countries. The company is headquartered in San Francisco and can be found online at Xoom.com.

9
Dec

Xoom and its Customers Sent $220,000 to Typhoon Yolanda Relief Efforts

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SAN FRANCISCO, CA, December 9, 2013 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, today announced that Xoom, along with its customers, have donated more than $220,000 to Filipino relief agencies to help victims impacted by Typhoon Yolanda.

Xoom and its customers donated the money to the Philippine Red Cross (PRC) and the ABS-CBN Foundation (ABS).  In addition to Xoom’s initial donation of $50,000 to the PRC, Xoom contributed 100 percent of all money transfer fees for contributions sent by Xoom customers to the PRC.

“Typhoon Yolanda was the most powerful storm ever to make landfall and its impact across the Philippines has been devastating,” said Pia Guter, Xoom’s Director of Marketing for the Philippines.  “Thank you to our customers, who made donations through Xoom to help our kababayans.  Our hearts go out to those affected by this powerful storm, and our thoughts are with the victims and their families, as well as the Filipino community around the world.”

About Xoom
Xoom is a leading digital money transfer provider, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the 12 month period ended September 30, 2013, Xoom’s more than 997,000 active customers sent more than $5.1 billion to family and friends in 30 countries. The company is headquartered in San Francisco and can be found online at Xoom.com.

8
Nov

Help Typhoon Yolanda Victims by Donating Through Xoom

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Xoom to donate 100% of money transfer fees for all donations sent to the Philippine Red Cross, November 8-30, 2013

SAN FRANCISCO, CA November 8, 2013Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider has announced that it will contribute 100% of money transfer fees for all donations sent to the Philippine Red Cross (PRC) from Xoom.com in support of those affected by Typhoon Yolanda.  From today through November 30, customers can visit Xoom.com/philippines to send a donation directly to the PRC’s Peso bank accounts.

“The most powerful storm ever to make landfall has hit the Philippines and has devastated much of the Visayas,” said Julian King, Xoom’s Senior Vice President, Marketing and Corporate Development. “Our hearts go out to those affected by this powerful storm and our thoughts are with the victims and their families. Xoom is encouraging people to help the Filipino community in their rescue and recovery efforts by donating to the Philippine Red Cross.”

To make a donation to the PRC with Xoom, customers can follow these steps:

Step 1 – Sign up for a Xoom.com account, or sign in to your existing Xoom account.

Step 2 – Select Bank Deposit as the way in which you would like the money received.

Step 3 – Enter the following:

Recipient Name - Philippine Red Cross (PRC)

(PRC) Bank Account Details:  The following PRC bank account details will be needed at the time of the transaction to make their donation:

PRC Peso Account
Banco de Oro: 004530018647
Metrobank:  1513041631228
Philippine National Bank: 375283500034

Enter Recipient Address and Phone Number
Philippine Red Cross
National Headquarters
Bonifacio Drive, Port Area
Manila 2803, Philippines
Phone Number:  527-0000

Note: In addition to the money transfer fee, Xoom generates revenue when it changes your dollars into a foreign currency.

About Xoom
Xoom is a leading digital money transfer provider, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the 12 month period ended September 30, 2013, Xoom’s more than 997,000 active customers sent more than $5.1 billion to family and friends in 30 countries. The company is headquartered in San Francisco and can be found online at Xoom.com.

4
Nov

Bayad Center Joins Xoom’s Payout Network for Money Transfers to the Philippines

Filipino Xoom Customers can receive their cash at the leading bill payment company in the Philippines 

SAN FRANCISCO, CA, November 4, 2013 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, and Bayad Center, the leading over-the-counter multiple bills payment center in the Philippines, now offer international money transfer services at Bayad Center locations throughout the Philippines.

“Bayad Center is a well known brand and many Filipinos pay their bills at Bayad Centers, making this a very convenient way for Xoom customers to pick up cash,” says Julian King, Xoom’s Senior Vice President of Marketing and Corporate Development. “Both Xoom and Bayad Center are committed to excellent customer service, reliability and convenience.  Bayad Center is a great addition to Xoom’s Philippines network.”

Beginning November 4, Xoom customers can send money for cash pickup at more than 200 Bayad Center locations, generally open Monday to Friday from 8:00 AM to 5:00 PM and on Saturdays from 8:00 AM to 4:00 PM.  The addition of Bayad Center increases Xoom cash pick up locations to more than 13,500 in the Philippines.

About Xoom
Xoom is a leading digital money transfer provider, focused on helping consumers send money in a secure, fast and cost-effective way using their mobile phone, tablet or computer. During the 12 month period ended September 30, 2013, Xoom’s more than 997,000 active customers sent more than $5.1 billion to family and friends in 30 countries. The company is headquartered in San Francisco and can be found online at Xoom.com.

About Bayad Center
Bayad Center is Philippine’s pioneer and leader in the Outsourced Payment Collection Industry. Now, more than ever, Bayad Center continues to blaze the trail in the industry by providing a dependable bills collection solution to its corporate partners, creating business opportunities for its franchisees, and offering the public a reliable and convenient bills payment service.  Bayad Center is a member of the two major franchise organizations in the Philippines, namely: Philippine Franchise Association (PFA) and the Association of Filipino Franchisers, Inc. (AFFI).

21
Oct

Xoom Encourages Donations to Philippine Earthquake Relief Efforts by Donating to the PRC

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Xoom to donate 100% of money transfer fees for all donations sent to the Philippine Red Cross, October 17-31, 2013

SAN FRANCISCO, CA October 17, 2013Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer, has announced that it will contribute 100% of money transfer fees for all donations sent to the Philippine Red Cross (PRC) from Xoom in support of those affected by the recent earthquake.  From today through October 31, customers can visit Xoom.com/philippines to send a donation directly to the PRC’s Peso bank accounts.

“The strongest earthquake to hit the Philippines in several decades has ruined homes, businesses and churches, triggered deadly landslides and has devastated much of the Central Philippines,” said Julian King, Xoom’s Senior Vice President, Marketing and Corporate Development. “Our hearts go out to those affected by the earthquake and our thoughts are with the victims and their families. Xoom is encouraging people to assist the Filipino community in their rescue efforts by donating to the Philippine Red Cross.”

To make a donation to the PRC with Xoom, customers can follow these steps:

Step 1 – Sign up for a Xoom.com account, or sign in to your existing Xoom account.

Step 2 – Select Bank Deposit as the way in which you would like the money received.

Step 3 – Enter the following:

Recipient Name - Philippine Red Cross (PRC)

(PRC) Bank Account Details:  The following PRC bank account details will be needed at the time of the transaction to make their donation:

PRC Peso Account
Banco de Oro: 004530018647
Metrobank:  1513041631228
Philippine National Bank: 375283500034

Enter Recipient Address and Phone Number
Philippine Red Cross
National Headquarters
Bonifacio Drive, Port Area
Manila 2803, Philippines
Phone Number:  527-0000

Note: In addition to the money transfer fee, Xoom generates revenue when it changes your dollars into a foreign currency.

About Xoom
Xoom is a digital money transfer provider, focused on helping consumers send money in a secure, fast and cost-effective way using a smartphone, tablet or computer. During the 12 month period ended June 30, 2013, Xoom’s more than 915,000 active customers sent more than $4.3 billion to family and friends in 30 countries. The company is headquartered in San Francisco and can be found online at Xoom.com.

14
Oct

Xoom Launches a New Tracking Service for Filipino Money Transfer Recipients

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Xoom customers in the Philippines get peace of mind with SMS text notifications, letting them know that money has been sent to them

SAN FRANCISCO, CA, October 14, 2013 – Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, is introducing a text update service to money transfer recipients in the Philippines so they are notified when their money is available.  Earlier this year, Xoom launched StatusTrak (www.xoom.com/track-transfer), a tracking center that provides Xoom customers who send money a variety of ways to track their transfers, including email updates, SMS text message updates and 24/7 online and phone support.

“When our customers send money, they want the peace of mind of knowing that their loved ones have received it—which is why we introduced StatusTrak,” says Julian King, Xoom’s Senior Vice President of Marketing and Corporate Development. “Now we can notify their family and friends who are receiving money in the Philippines, by texting them to let them know that the money is ready for pickup, delivery or on its way to their bank account.  This new feature makes sending and receiving money more convenient for both the sender and recipient, which is very reassuring to our customers.”

A majority of remittances sent to the Philippines are picked up in cash by the customer receiving the money. In the past, the sender would have to relay the transaction number to the recipient before the money could be picked up.  Now, with Xoom’s convenient tracking service, the sender no longer has to relay the transaction number and alert the recipient that money is available to them.  Xoom can automatically send a free text to the recipient.

“According to a report by Business Monitor International (BMI), Filipinos use SMS texts to stay in touch with their loved ones back home, and the number of Filipino mobile phone subscribers has grown to more than 100 million people,” added King. “The same report showed that Filipinos generate the largest SMS texts volume in the world, accounting for more than 10% of global SMS texts.”

About Xoom
Xoom is a digital money transfer provider, focused on helping consumers send money in a secure, fast and cost-effective way using a smartphone, tablet or computer. During the 12 month period ended June 30, 2013, Xoom’s more than 915,000 active customers sent more than $4.3 billion to family and friends in 30 countries. The company is headquartered in San Francisco and can be found online at www.xoom.com.