Xoom Announces Changes to its Money Transfer Services to India
Today we’re announcing some changes to our money transfer services to India.
After August 12, 2010, we will no longer offer cash pickup or home delivery services to India, but will continue to offer 24 hour bank deposit service. We made this change to better focus on our core money transfer service to India, fast bank deposits.
Any cash pickup or home delivery transactions placed before August 12, 2010, will be processed as usual. To check the status of a transaction, customers can visit our Track Your Transaction page.
Our sincere apologies if this change in service causes our customers any inconvenience. However, Xoom will continue to offer our fast bank deposit service to India with the following features:
Bank Deposits within 24 Hours – Xoom money transfers reach most bank accounts in India, including our partner Punjab National Bank, within 24 hours.
Fee-free Money Transfers – Fee-free transfers when customers send more than $1,000.
Locked-in Exchange Rates – Customers know exactly how much money their recipients will receive with Xoom locked-in exchange rates.
If you have any questions or concerns regarding this change, please send us an email through our Help Center or call our Customer Service team at 877-815-1531 (within the U.S.) or 415-395-4225 (outside the U.S.). Our call center is available 24 hours per day, 7 days per week.