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Starting June 18th, 2010, Xoom Will Be Discontinuing Services to China

Starting June 18th, 2010, Xoom will be discontinuing our service to China. Any transactions that have been placed before this time will be processed as usual.

To check the status of a transaction, please visit the Track Your Transaction page.

We sincerely apologize for any inconvenience this change in our service may cause you.  We have made this difficult choice because while quality of service was good for many customers, we were unable to provide the magical level of service for all customers sending to China, to which we hold ourselves when we serve a market.

Please note that your Xoom account will still remain active and you can continue sending money to other countries.

If you have any questions or concerns regarding this change, please send us an email through our Help Center, or, call our Customer Service team at 877-815-1531 (within the U.S.) or 415-395-4225 (outside the U.S.). Our call center is available 24 hours per day, 7 days per week.

Sincerely,

The Xoom Customer Service Team

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Xoom通知取消汇款到中国服务

自2010年6月18日,Xoom将停止汇款至中国的服务。在此之前的交易, 将照常进行处理。

欲检查交易状态,请到以下交易页面

为我们的服务更改可能导致你任何不便,我们深感抱歉。我们作出这个艰难的选择是因为我们无法提供最好汇款到中国的服务, 满足我们我们的标准。

请注意,您的Xoom帐户将仍然有效,你可以继续寄钱至其他国家。

如果您对这种变化有任何问题或疑虑, 请发送电子邮件至客户服务, 或致电 877-815-1531(美国境内)
或415-395-4225(美国境外)。客户服务中心操作时间: 每周7天,每天24小时。

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